Background checks can feel complicated — we make them simple. Here are quick answers to common questions about our screening services, turnaround times, and how the process works.
What types of background checks do you offer?
We offer common screening services such as criminal history searches, employment and education verification, identity verification, and role-based screening packages.
Do background checks require candidate authorization?
Yes. Background screening typically requires the candidate’s authorization before a report can be processed, depending on the type of screening and use case.
How quickly can I start ordering reports?
You can usually get started quickly after account setup. Once your profile is configured, ordering and tracking reports is done through your dashboard.
Do you support staffing and high-volume screening?
Yes. Our workflow supports recruiting teams and staffing firms that need consistent updates and visibility across multiple candidate reports.
Can I run screenings for different job roles?
Yes. You can use different screening packages for different positions based on job duties, hiring policies, and industry requirements.
What affects turnaround time the most?
Turnaround time depends on the type of search ordered, court access, and how quickly third parties respond for verifications (like employers or schools).
Can candidates dispute information on a report?
If a candidate believes information is incorrect, they may request a review. We can guide you through the appropriate next steps based on your process and service type.
Do you offer custom screening packages?
Yes. We can help create a screening package tailored to your hiring needs, industry, and internal policies.
