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We’re here to help with questions about background checks, screening services, turnaround times, and account setup. Send us a message and our team will get back to you as soon as possible.

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We are asked this question a lot

Q. How long does a background check usually take?

Turnaround times depend on the type of screening ordered and the sources being verified. Many standard checks are completed quickly, while some searches may take longer based on court access, employer response times, or additional verification requirements.

Q. What information is needed to start a screening?

To begin a screening, employers usually provide candidate details such as full name, contact information, and the screening package selected. Additional information may be required depending on the services requested.

Q. Are there different screening packages for different roles?

Yes. Employers often use different screening packages based on job responsibilities, industry requirements, and internal hiring policies. We can help you choose the right setup.

Q. How is candidate information protected?

We use secure workflows and controlled access processes to help protect sensitive candidate information during screening, reporting, and delivery.

Q. Can your team support high-volume hiring?

Yes. We support employers, recruiters, and staffing teams that need efficient screening workflows, reliable communication, and visibility across multiple reports.